At Mamutman we strive day in, day out to offer you as a customer a pleasant experience. However, we understand that there may be times when a product does not quite meet your expectations or when you may want to make a different choice. Don't worry, we are always here to help!

Extensive return period

You have no less than 60 days to return your order free of charge. We understand that it can sometimes take a while before you are sure whether you want to keep a product. That's why we give you plenty of time to return your purchase. At Mamutman we take care of the return shipping costs, so you don't have to worry about that.

Returns Conditions

It is important to mention that when returning the product must be unopened, unused and still in the original packaging.

Fast processing of returns

As soon as we have received your return shipment, we will immediately start processing it. We aim to complete this within 14 days. You can usually expect the refund to be credited to your account. We want you to receive help quickly and efficiently, so that you spend as little time as possible on the returns process.

Our pursuit of customer satisfaction

At Mamutman, customer satisfaction is of paramount importance. We want you to be completely satisfied with your purchase and your shopping experience with us. That's why we do everything we can to ensure that your return is hassle-free and that you get your money back quickly if you're not completely satisfied with your purchase.

Abuse of Return Policy

While we do our best to provide our customers with the best possible service, we reserve the right to charge fees or stop doing business with customers who abuse our returns policy. We ask our customers to be fair and respectful with our returns policy so that we can continue to offer it to all our customers.

Do you have any questions about a return or do you need help with the process? Please do not hesitate to contact us at service@mamutman.com.